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These days, customer retention is very difficult, almost in every market and <a rel = “nofollow” onclick = “javascript: article_exit_link pageTracker. _trackPageview (‘/ Outgoing /’);” href = “http://www. Uniquesofts . Com / internet marketing. php “> Internet Marketing India </ a>. The same is the case with PSD to XHTML conversion service market. There are so many players on the market, providing more or less the same quality of the brand until services at competitive prices, making it almost impossible for the customer select the best for them. All of them promise to deliver the projects on time, to maintain reasonable price and excellent communication with customers. But these factors are enough to attract new customers and retain the old ones! I would say, ‘No’. Today is the time for giving an X-factor called “Something Extra” to your customers. Something that would add value to your services and in the direction of the benefit of your customers. So below are 6 ways that you can provide that X-factor for your customers with your normal work: 1 – Free suggestions and advice: If you maintain communication with your clients before, during or after the projects , the off-topic conversations are likely to happen. The client can make about his new questions in connection with “Coming up with new website ‘Website’, etc. to discuss with you. Here’s your role to play. Giving a client advice about their website and the economy can easily show a client that you are in it for them, not only for themselves. There is no harm in giving free advice to the time it is sent to true and accurate. Law as a friend and patron to your customers. 2 – Give Innovating Cool Features: It is not necessary that you only do what your customer has asked to do. You can see some cool features to add the project from your side. Never ask clients to pay for it. It should read as a sign of his brilliant customer service from your page. For example: Properly designed drop-downs, content tabs, slider or JavaScript functions are just some of the amazing features you might add. But you should always remember that it should not be neglected / hurt the business requirements of customers. 3 – Never let professionalism: You must take an attitude of professionalism all the time when you are in touch with your customers. Be it meetings, phone or chat. Never use bad language, be calm, composed, soft and patient. Let the customer to speak first and then put your points in front. It is 100% sure that your customers will love you for this! 4 – Set achievable deadlines: It’s no fun in a period which can not really be achieved. The deadlines vary depending on the complexity of the project. Always make it 3-4 days after the day you expect the project to work done. This will avoid the late delay of projects, and some time to get to check the project again. In short, they would prevent the situation from mishmash. Your customers love to see the timely delivery of projects. 5 – Give customers a simple platform to create the work, you can PHP contains a template for them simply change at a later date. Or use a header. php footer. php, and sometimes Sidebar. php, and tell them what to open it, to change the right of the page need. If you customers do not want it, leave it all. Instead, assure them that it smaller on updates, changes, or whenever they need it. 6 – Post-Sales Freebies: Not applicable for larger projects, <a rel = “nofollow” onclick = “javascript: article_exit_link pageTracker. _trackPageview (‘/ Outgoing /’);” href = “http://www. Uniquesofts. com / offshore outsourcing. php “> Offshore Development India </ a>, but not for setting up small problems that come under 12:30 h up their maintenance fee. This would increase the confidence of your customers on your service. Clients simply not be able to not come back again and again to instruct your service. This is the magic of giving freebies. By working on all the tips above (or I should say, tricks) that you really care to be in a position that X-factor that is missing in almost all service providers. Just do some extra, and get so much extra in terms of business. For more information please visit: – <a javascript rel = “nofollow” onclick = “pageTracker. _trackPageview (‘/ Outgoing / article_exit_link’);” href = “http://www. Uniquesofts. Com / e-business – Solutions. php “> Web Marketing India </ a>.